Plain-language thinking on technology leadership.
Practical articles for owners, CFOs and operations leaders on IT strategy, MSPs, security, AI and when to hire.
Canada Is About to Fine You for Ignoring Privacy. Are You Ready?
What Quebec's Law 25 and proposed federal privacy legislation mean for mid-market firms, and four practical steps to take on data, AI tools and ownership.
93% of Canadian Businesses Say They Use AI. Only 2% Are Getting Results.
Why most AI spending isn't paying off, how IT providers blur product pitches with advice, and three questions to ask before you buy AI tools.
Your Growing Company Has a Technology Leadership Problem
Past about 50 employees, technology needs leading, not just buying. Why an MSP or one IT Director can't fill that gap, and what real leadership looks like.
Getting the Most Value from Your MSP
How to get more from your managed service provider: separate strategy from implementation, set clear metrics, and use quarterly business reviews well.
Why Your Growing Company Needs a Fractional CIO (And It's Not About Technology)
A fractional CIO's real value is translating business goals into technology strategy. Learn what the work involves, when it makes sense, and what it isn't.
When Should Your Company Actually Hire a CIO?
What CIO-level work involves, how to judge if your organization is ready, the alternatives to a full-time hire, and the signs you need a full-time CIO.
Why Mid-Sized Companies Need a Technology Roadmap (And Why It Should Be Independent)
How a technology roadmap gives mid-sized companies cost certainty, and why the advisor who builds it shouldn't profit from delivering it.
So You Have to Fire Your MSP
How to leave your MSP safely: find the root cause, secure credentials and backups, plan a realistic transition, and avoid the common danger zones.
Build or Buy? What to Actually Consider.
Custom PowerApps or off-the-shelf software? The questions on complexity, ownership, total cost and exit strategy to ask before you commit to either path.
Don't get me started on "Virtual CIO"...
Why most virtual CIO services are technology services rather than leadership, and the business questions a real CIO asks before talking about technology.
Fractional CIO: Building the Technology Leadership Team You Actually Need
A fractional CIO model is about more than budget. Learn how it gives you strategy, operations and change management skills that one hire rarely covers.
The Hidden Cost of Technology Advice: Why Companies Need Independent Strategy
When your MSP both recommends and implements technology, conflicts follow. Learn what that costs mid-sized companies and how independent strategy differs.
Your MSP Says They're Doing Great. But Are They Really?
Why MSP dashboards can look good while the business suffers, which business-impact metrics to track instead, and how to hold your MSP accountable.
Making Better Technology Decisions
A local tailor's story shows why technology decisions depend on culture, process readiness, user commitment and realistic returns, not software features.
The Power of Context
A fleet maintenance example shows why more data isn't better data, and how consistent categorization and data entry turn records into useful insight.
Charting Your Tech Course
Why mid-market businesses need a clear technology roadmap tied to business goals, and how to spot jargon, vendor bias and advice that serves the seller.
What’s All the Buzz About?
Questions to ask before adopting AI or other hyped technology, plus nine ways to make external consultants and internal IT teams work well together.
Are Consultants a Waste of Money?
How technology consultants complement an internal IT team or MSP, from specialized expertise and objectivity to strategic planning for mid-market firms.
The TIG Podcast: ten episodes on technology, innovation and growth.
Not sure where the risk sits? Start with 30 minutes.
A Discovery Conversation is 30 minutes with Evan or Sean. You leave with the two or three technology risks that matter most to your business, and a view of what to do first. No pitch deck and no obligation.