It comes up in conversations regularly. Solid businesses, good margins, trusted MSP relationships. I ask where their customer data lives. The answer is “the cloud.” Which cloud? They’d have to check with their IT person. What privacy policies govern...
(And Your IT Provider Can’t Fix That) Here’s the number that should stop every business owner mid-sentence: 93% of Canadian business leaders say their companies are using AI, but only 2% report actually getting a return on that spending. And most of that 2%?...
There’s a strange thing that happens when companies grow past about 50 employees. Technology stops being something you just buy and starts becoming something that needs to be led. Most mid-market companies never actually make that shift. And it...
I spent years on the MSP side of the table before launching TAP. I know how good providers operate, and I know where even the best ones struggle to deliver strategic value. Here’s how to get the most from your MSP relationship,...
When most business leaders hear “Fractional CIO,” they immediately think about technology decisions. That’s backwards. The real value of a Fractional...
I’ve had this conversation at least a dozen times in the past with mid-sized company leaders: “We’re thinking about hiring a CIO. What do you think?” My answer almost always starts with the same question...