When most business leaders hear “Fractional CIO,” they immediately think about technology decisions. That’s backwards. The real value of a Fractional...
I’ve had this conversation at least a dozen times in the past with mid-sized company leaders: “We’re thinking about hiring a CIO. What do you think?” My answer almost always starts with the same question...
Most mid-sized companies operate without a real technology roadmap. They react to problems as they arise, implement solutions when vendors propose them, and upgrade systems when they become critical. It feels like managing technology, and...
Nobody wakes up excited to fire their managed service provider. It’s not like switching coffee vendors. Your MSP has their hands on everything: your email, your servers, your backups, your security tools, your users’ ability to do their jobs. And yet here...
I was in a good debate recently with an IT partner about the right path for their customer. The company needed better operational systems. Two legitimate options on the table: commercial off-the-shelf software or custom-built PowerApps. Neither answer was...
I’ve sat in countless quarterly business reviews over the years, on both sides of the table. I’ve been the Managed Service Provider (MSP) walking through beautifully formatted decks showing green checkmarks everywhere: 99.8% uptime,...
