There’s a strange thing that happens when companies grow past about 50 employees. Technology stops being something you just buy and starts becoming something that needs to be led. Most mid-market companies never actually make that shift. And it...
I spent years on the MSP side of the table before launching TAP. I know how good providers operate, and I know where even the best ones struggle to deliver strategic value. Here’s how to get the most from your MSP relationship,...
When most business leaders hear “Fractional CIO,” they immediately think about technology decisions. That’s backwards. The real value of a Fractional...
I’ve had this conversation at least a dozen times in the past with mid-sized company leaders: “We’re thinking about hiring a CIO. What do you think?” My answer almost always starts with the same question...
Most mid-sized companies operate without a real technology roadmap. They react to problems as they arise, implement solutions when vendors propose them, and upgrade systems when they become critical. It feels like managing technology, and...
Nobody wakes up excited to fire their managed service provider. It’s not like switching coffee vendors. Your MSP has their hands on everything: your email, your servers, your backups, your security tools, your users’ ability to do their jobs. And yet here...
