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Canada Is About to Fine You For Ignoring Privacy, Are you Ready?
Quebec’s Law 25 is already in force. A new federal statute with $25M+ fines is expected in 2026. AI tools have widened the exposure. Your MSP isn’t raising this.
93% of Canadian Businesses Say They Use AI. Only 2% Are Getting Results.
93% of Canadian businesses say they’re using AI. Only 2% are seeing results. Most people don’t realize that not all AI is the same. Here’s what to ask before spending a dollar.
Your Growing Company Has a Technology Leadership Problem
There's a strange thing that happens when companies grow past about 50 employees. Technology stops being something you just buy and starts becoming something that needs to be led. Most mid-market companies never actually make that shift. And it costs...
Getting the Most Value from Your MSP
MSPs excel at operational execution. Monitoring systems, managing patches, handling tickets, maintaining infrastructure—this is where quality providers shine. They build expertise in specific technologies, develop efficient processes, and deliver consistent service. If your MSP is keeping systems running reliably and responding quickly when issues arise, you’ve got the foundation right.
The challenge comes when companies expect their MSP to also function as their strategic technology advisor. That’s where the model gets murky, not because MSPs lack smart people, but because the business model creates unavoidable conflicts.
Why Your Growing Company Needs a Fractional CIO (And It’s Not About Technology)
When most business leaders hear "Fractional CIO," they immediately think about technology decisions. That's backwards. The real value of a Fractional...
When Should Your Company Actually Hire a CIO?
I've had this conversation at least a dozen times in the past with mid-sized company leaders: "We're thinking about hiring a CIO. What do you think?" My answer almost always starts with the same question back: "Why?" Not...
Why Mid-Sized Companies Need a Technology Roadmap (And Why It Should Be Independent)
Most mid-sized companies operate without a real technology roadmap. They react to problems as they arise, implement solutions when vendors propose them, and upgrade systems when they become critical. It feels like managing technology, and...
So You Have to Fire Your MSP
Nobody wakes up excited to fire their managed service provider. It's not like switching coffee vendors. Your MSP has their hands on everything: your email, your servers, your backups, your security tools, your users' ability to do their jobs. And yet here you are....
Build or Buy? What to Actually Consider.
I was in a good debate recently with an IT partner about the right path for their customer. The company needed better operational systems. Two legitimate options on the table: commercial off-the-shelf software or custom-built PowerApps. Neither answer was...